For over 30 years, Japan Woodworker has imported professional quality woodworking tools, fine cutlery and garden tools from Japan. Our commitment to quality is reflected in each of the fine-crafted items carefully selected for our catalog. Japan Woodworker is a wholly owned subsidiary of Woodcraft Supply, LLC as of November 2012. Click here to read more.
About Our Woodworking Tools
Japanese woodworking tools are available in a wide range of qualities, from very inexpensive to very expensive. While other suppliers accept the offerings of large Japanese export firms, we obtain our woodworking tools from small tool merchants specializing in tools only from the very best master toolmakers. As a result, our tools are used by highly respected craftsmen from all over the world. When you use our tools, you will immediately recognize the difference in your work. They are a pleasure to use and you will quickly appreciate the investment in quality.
About Our Cutlery
There exists in Japan a class of cutlery for which there is no equal anywhere else in the world. Following centuries' old traditions, a dwindling handful of blade smiths produce a class of knives the famous author Suetso Yanagi describes as "objects born not made". Unrelenting training, self-discipline and adherence to the strictest standards limit their production to a few pieces per month. We are pleased to offer these fine crafted kitchen knives, which are used by respected chefs throughout the world. When you use one of our kitchen knives, you will immediately savor the difference in your cooking. They are a pleasure to use and you will quickly appreciate the investment in quality.
Our Commitment To Our Customers
Japan Woodworker is committed to providing the highest quality products and service to our customers. If you are unsatisfied with a purchase or your item is damaged or defective in some way please call customer service right away. We value your business and will do everything we can to ensure you are completely satisfied with your purchase. Please review our Return Policy section to be sure of the fastest and most efficient handling of your return. You may contact customer service at any time via email firstname.lastname@example.org or by calling 1-800-537-7820 during the hours of 8:30 a.m. - 5:00 p.m. Monday -Friday. Thank you for your cooperation and patience.
We’re absolutely confident that you’ll be satisfied with your purchase from Japan Woodworker! If you’re not, return it anytime within 90 days and we will gladly replace the product, give you credit, or refund your money, whichever you prefer. Japan Woodworker’s Guarantee does not apply to power tools, which are subject only to manufacturer’s warranties. Special-order items or manufacturer drop-ships are subject to a 25% restocking fee.
Questions about how to use a tool? Talk to any of our retail employees or call Japan Woodworker's Technical Department and get unbiased, expert advice.
We try to be fast. Orders received before Noon EST are usually shipped the same day.Japan Woodworker
406 Airport Industrial Park
Parkersburg, WV 26104
Orders 1-800-537-7820 (M-F, 8 a.m. - 12 a.m. EST, 8:30 a.m. - 5 p.m. weekends)
Customer Service 1-800-535-4482 (M-F 8:30 a.m. - 5 p.m.)
Technical Advice 1-800-535-4486 (M-F, 8:30 a.m. - 6 p.m.)